An empty bench on a quiet New York waterfront pier at dawn facing the river and skyline, a still image of long grief.
Midtown · Online across NY State · Cluster: Grief · Depression · Insurance
Prolonged grief disorder · NYC + online statewide

Prolonged Grief Disorder Therapy NYC

Everyone else seems to have moved on. For you, the loss is still the loudest thing in every room.

Prolonged grief disorder therapy in NYC at Therapy24x7, a group psychotherapy practice, is for adults whose grief has stayed intense and disabling long after everyone expected it to lift. Prolonged grief disorder, once called complicated grief, is grief that gets stuck. Months or years on, the longing, the preoccupation, and the sense that part of you went with them have not softened. Our approach is psychodynamic, which means open-ended, weekly depth work that follows the grief where it leads, and we respect the structured programs too. Grief this heavy often sits alongside a low, flat mood, and where it does, our depression therapy page is the closer frame; if it comes with dread and a racing mind, see anxiety therapy. Our broader grief therapy hub holds the wider picture, and our clinicians’ piece on grief and psychodynamic work is a good place to start reading. In person at our Midtown Manhattan office, or online statewide across New York.

• In-network with Aetna and Cigna · Most clients start within 7 days
Reviewed by Efrat Gotlib, LCSW · Founder & Clinical Director · NPI 1720225683 · Last updated August 12, 2026 · 12 min read
Most clients start within 7 days · Midtown + online
Free · 15 min · No card
Start here: the short version
  • Weekly prolonged grief therapy, at our NYC offices and online across New York State.
  • In-network with Cigna and Aetna. Superbills for out-of-network plans.
  • The same clinician every week, working at depth, not six-session bursts.
  • Same-week openings. The first step is a free 15-minute matching call, no card.
Book a free 15-min matching call →

Speak with our care team.

A 15-minute call with our central care team (not a therapist). We match you with the clinician on our team best suited to the loss you, or someone you love, are carrying.

Book a free 15-min matching call
Free15 minNo card
Prefer a call? (917) 780-2171

Quick answer: Prolonged grief disorder therapy in NYC at Therapy24x7 is weekly, one-hour psychotherapy for adults whose grief has stayed stuck long after a loss, usually 12 months or more. You keep the same clinician each week, working psychodynamically, so the loss has a place to be felt and slowly changes shape rather than being managed alone. We respect the structured grief programs, and offer the longer, open-ended depth work instead. In person in Midtown Manhattan or online across New York State. In-network with Aetna and Cigna.

How prolonged grief disorder therapy works at this practice

How prolonged grief disorder therapy works at Therapy24x7 in NYC.

Prolonged grief is not weakness or a failure to move on. It is grief that got stuck, usually because it was never given enough room. Our approach is psychodynamic. We give the loss that room, week after week. Our blog on how therapists help people cope with grief walks through what that looks like. When the grief has hardened into something flatter and heavier, our anxiety therapy and depression work sit close by.

Room for the loss, not a timeline

Grief does not run on a schedule. The weekly hour is a place the loss can be felt and understood rather than pushed down, so it can slowly change shape instead of staying frozen.

Why it got stuck

Prolonged grief often follows a loss that was sudden, traumatic, or never fully mourned: a parent, a child, a partner, a loss no one around you understood. We reach what has kept the grief from moving.

Same clinician each week

You stay with the clinician on our team you are matched with. Grief needs a steady relationship, not a rotating cast. That continuity is where the slow work happens.

Midtown office and statewide online

Our office is in Midtown Manhattan with current openings. HIPAA-secure online video therapy across New York State, which many grieving people find easier than leaving the house.

✓ In-network: Cigna
✓ In-network: Aetna
Out-of-network superbills upon request
Acuity scheduling 24/7
Common shapes of prolonged grief

Find the shape of grief closest to yours.

Six ways prolonged grief tends to show up. Each one is grief that got stuck, on a different surface. Our blog on the therapeutic process for grief and loss is a gentle read while you decide.

Grief that looks like depression

The flatness has spread past the loss into everything: sleep, appetite, the sense that anything could feel good again. Where grief and depression run together, both get treated.

Depression page →

Not sure which one is you?

Book a free 15-min matching call →

Skip the online therapist directory. We match you on our team.

When you are grieving, scrolling profiles and picking the right stranger is one more thing you do not have the energy for.

A central care team member (not a therapist) takes the 15-minute call. We ask what is bringing you in, share what to ask your insurance about your plan, and match you with the clinician on our team whose work fits the loss you, or the person you are calling for, are carrying. You start with someone we have already vetted. You skip the search.

Book a free 15-min matching call
Structured program vs open-ended depth work

A grief program vs weekly therapy over months.

Both are real, and for prolonged grief either can help. Prolonged grief therapy and complicated grief therapy are structured, evidence-based programs, usually around sixteen sessions, and we respect them. Our weekly work is psychodynamic and open-ended, made for grief that a program may call finished while you still feel stuck. Here is what each one offers.

A structured grief program

What it doesFollows a set sequence to help you face the loss, revisit the story, and rebuild routines. Good evidence for reducing the acute symptoms of prolonged grief in many people.
What it does not always doFor some people the program ends and the grief has moved, but the older ache, or the reasons it got stuck, are still there.
RhythmTime-limited, structured, with tasks between sessions. A defined start and finish.
Best forWanting a clear, structured course. It is an approach we respect and will point you toward.

→ A real option we point people to.

Weekly psychodynamic therapy

What it doesGives the loss room to be felt and understood, and reaches what kept the grief from moving, so it slowly changes shape rather than being managed.
What it does not doIt is not a fixed course with an end date. The change is in how you carry the loss. That takes weekly, sustained work.
RhythmWeekly, with the same clinician, open-ended, because grief does not resolve on a fixed timeline.
Best forGrief that a program has not reached, long-standing loss, and anyone who wants depth over a schedule.

→ What we do at Therapy24x7.

The reasons people wait

The reasons people wait, and what each is about.

Four things that most often stop someone with prolonged grief from booking the call. Each one has an answer. None of them asks you to be done grieving.

“Won’t talking about it every week just keep it alive?”

It is a fair worry. The opposite tends to be true. Avoiding grief is one of the things that keeps it stuck. Therapy gives the loss a place to be felt, and that is what lets it slowly change, not stay frozen.

“Shouldn’t I be over this by now?”

There is no clock on grief, and “over it” is not the goal. The aim is not to forget them or move on from them. It is to carry the loss in a way that lets you live alongside it again.

“It was years ago. Is it too late?”

Time can dull a loss without ever letting you grieve it. If something from years back still shapes your days, that is a reason to start. Grief that never had room does not expire.

“I don’t want to let them go.”

You will not be asked to. It is not about severing the bond. It is about changing your relationship to the loss so the connection can stay without the grief running your life.

From a recent client
“Two years in, I thought something was wrong with me. It turned out I had never actually been allowed to grieve him. That was the thing that finally moved.”
Composite vignette · Teacher, mid-50s · Shared with permission and lightly edited for privacy
What changes when

Support helps you get through the week. Weekly therapy over months changes how you carry the loss.

Most people reach us long after the casseroles stopped and the calls thinned out, when the grief is still heavy and the world has moved on. The first weeks are about being met. Weekly therapy over months is where the loss slowly stops running your days.

The first weeks

The first sessions are about meeting the clinician and finally saying the loss out loud to someone who will not rush you. Nothing is pushed. The immediate work is to make the grief less lonely and less frozen.

The middle months

Therapy reaches what kept the grief stuck: the goodbye that never came, the guilt, the parts of the relationship that were complicated. As those get felt and understood, the daily preoccupation begins to loosen its grip.

The longer journey

Over time, many people find the loss takes a different shape. The waves still come, but they pass. The person can be remembered with warmth as often as pain, and life widens back out around the grief rather than closing in on it.

Wherever you are in this, the first step is the same.

Book a free 15-min matching call →
Six grief moments, up close

Six prolonged grief patterns, up close

Six specific places prolonged grief tends to lodge. Each has the same stuckness underneath and the same kind of work to do.

The first year that never ended

You were told the first year would be the worst, so you braced for it and waited for the lift that everyone promised. It did not come. Therapy stops treating the calendar as the measure and reaches why the grief has not been able to move.

The mind that keeps circling

The last conversation, the missed call, the what-ifs, replayed on a loop you cannot stop. The circling feels like keeping them close, and it keeps you fixed in the worst moment. Sessions slow the loop by reaching what it is trying to undo.

The rooms and dates you avoid

You route around the cemetery, skip the anniversary, keep the door closed. Avoidance eases the hour. It teaches the grief that feeling is unsafe. Therapy makes it safe enough to feel, which is the only way it moves.

When grief has turned to depression

The flatness spread past the loss into sleep, appetite, and the sense that anything could feel good again. Grief and depression overlap and often travel together. We treat both, and where the low mood leads, our depression therapy is the closer frame.

The guilt of moving forward

A good day feels like a betrayal. Laughing feels like forgetting. The guilt keeps the grief locked in place as a way of staying loyal. Therapy separates loving them from suffering for them, so the bond can stay while the weight lifts.

The loss the world did not honor

A miscarriage, an estranged parent, a death by suicide or overdose, a relationship others did not recognize. Grief that went unwitnessed carries shame on top of loss. Sessions give it the standing and the space it never got.

Three composite stories

Three adults, three different losses.

Three composite vignettes drawn from patterns our clinicians see often. Shared with permission and lightly edited for privacy. None is one specific client.

Marisol · Washington Heights · Nurse, early 60s

Three years after her husband died, she was still setting his place at the table and could not say why. A year of weekly therapy reached a marriage more complicated than the eulogy allowed. The table is set for one now. She grieves him and lives too.

Devon · Fort Greene · Designer, late 30s

His brother died by overdose, and the shame kept the grief unspeakable for years. Sessions gave the loss the standing it had been denied. The circling eased. He talks about his brother now with love as often as with guilt.

Ruth · Upper West Side · Retired attorney, early 70s

Her daughter’s stillbirth was decades ago, and no one had ever called it a death. Weekly work named it, at last, as the loss it always was. The grief she had carried in silence finally had a witness, and it began to move.

Operational

Here is what happens between booking and your first session.

The 7-day path from booking the 15-minute matching call to your first weekly session. Insurance billing is set up in the background by our central care team, so you do not have to manage it while grieving.

What the central care team does for you

  • Day 0 · You book the 15-minute matching call. Acuity is open 24/7. Pick a slot that works. No card, no commitment.
  • Day 0 to 2 · The matching call. 15 minutes with the care team (not a therapist). We ask about the loss you are carrying, share what to ask your insurance about your plan, and match you with a clinician on our team whose work fits it.
  • Day 1 to 3 · Intake paperwork. Standard intake forms arrive by secure portal. We confirm the in-network or out-of-network billing path. You sign and return.
  • Day 3 to 7 · First session. Most adult clients are in a first session within seven days of the match call. Midtown office or online video therapy across New York State, whichever feels easier to start with.
  • Week 2 onward · Weekly rhythm. The rhythm is weekly and open-ended. Grief does not resolve on a fixed timeline, and meeting less often than weekly rarely reaches the change this work needs.
  • Six-week fit check. If the match is not landing after six weeks, our care team coordinates an internal re-match with a different clinician on our team. You do not go back to a directory. You do not start the search over.

Therapy24x7 offers weekly outpatient therapy, not crisis or emergency care. If you are in crisis or having thoughts of suicide, call or text 988, the free national Suicide & Crisis Lifeline, available 24/7, or call 911 if someone is in immediate danger.

Schedule a free 15-minute matching call.

15 minutes with our care team, whether the call is for you or someone you love. We share what to ask your insurance about your plan, match you with a clinician, and walk through the first-session logistics.

Book a free 15-min matching call
What people ask

What people ask before they book

The questions our care team hears most often in the first 15-minute call.

Is this the prolonged grief therapy program (PGT) or something else?

Our core approach is psychodynamic: open-ended, weekly work with the same clinician that follows the grief where it actually leads. Prolonged grief therapy and complicated grief therapy are structured, time-limited programs with real evidence behind them, and we respect them. We do not run a fixed program. If a structured course is what you want, we will say so and help you find it. What we offer is the longer, deeper work for grief that a program may call finished while you still feel stuck.

What is prolonged grief disorder, and how is it different from normal grief?

Prolonged grief disorder, once called complicated grief, is grief that stays intense and disabling long after the loss, usually 12 months or more in adults, and keeps you from re-entering your life. Normal grief softens and changes shape over time, even though it never fully leaves. Prolonged grief does not soften on its own. It is not weakness or failure to move on. It is grief that got stuck, and it responds to treatment.

How is prolonged grief different from depression?

They overlap and often travel together, which is why an accurate read matters. Grief tends to come in waves and stays organized around the person and the loss. Depression is more pervasive and flattens most things, including the sense that anything could feel good again. Where the two run together, our depression therapy page is the closer frame, and the weekly work addresses both.

Will talking about the loss every week just keep it alive?

It is a fair worry. The opposite tends to be true. Avoiding grief is one of the things that keeps it stuck. Weekly work gives the loss a place to be felt and understood rather than managed alone, and that is what lets it slowly change shape. You are not being asked to relive it on a loop. You are being helped to carry it differently.

It has been years. Is it too late for therapy to help?

No. Time can lessen the sharpness of a loss without ever helping you grieve it. If a loss from years ago still shapes your days, that is a reason to start, not a reason it is too late. Grief that was never given room does not expire.

How much does a session cost?

Cost depends on your individual insurance plan. For in-network Aetna or Cigna, you pay your plan copay or deductible. For out-of-network, we provide superbills upon request that you can submit to your insurer for reimbursement.

Do you prescribe medication?

No. We do not prescribe at this practice. If medication is appropriate, we coordinate with your primary care doctor or refer to a psychiatrist. Many clients do the weekly work while a prescriber manages medication.

Sources and further reading

References

External sources that ground the clinical and operational claims on this page, so you can check what you are reading against primary references.

Other entry points

Other reasons people look for grief therapy

If prolonged grief is one strand of a larger pattern, start with a sibling page and find what fits you.