Start with a free 15-minute matching call.
No card, no commitment. You talk with our care team, we match you with the clinician who fits, and most new clients start within the week.
IN-NETWORK: CIGNA + AETNA · NYC OFFICES + ONLINE ACROSS NY · SINCE 2015
Book your free 15-min matching call →
Prefer to talk now? Call (917) 780-2171.
1. The 15-minute call. You speak with a member of our care team about what you are bringing in. Ask anything.
2. Matched in 1 to 2 days. We pair you with the licensed clinician whose training and style fit your work. No scrolling profiles.
3. First session within the week. If the fit is not right after six weeks, we rematch, quickly and without friction.
The matching call is free. Session cost depends on your individual insurance plan. On the call, we walk you through the exact questions to ask.
Rather write it out first? Send us a note and our care team will get back to you.
Questions people ask before the call
Do I need to know what is wrong before booking?
No. Most clients book before they can name what they are carrying. The consult is partly for that: the clinician’s job is to help you find language for it, not test you on what you already know.
How should I prepare for the consult?
You do not need to prep. If you want a starting line, jot down what made you finally search ‘therapist NYC’ today. That sentence is often the most useful thing you can bring.
What if I do not click with the therapist you match me to?
Tell us. Give the relationship six sessions before deciding: fit usually settles in by then. If you still do not feel comfortable after six, reach out and we will re-match you within the practice. Same intake notes, no extra charge, no awkwardness.
Can I bring a partner to the consult?
The matching call is one-on-one with our care team, not your therapist yet, and we see individuals, not couples. For couples work, we refer to specialists we know personally.
What if I need to cancel or reschedule?
The 15-minute matching call has no cancellation policy: just let us know if you can’t make it. The first full session has a 48-hour cancellation policy, which we explain when you book it.
What is the difference between the free consult and the first full session?
The consult is 15 minutes, free, and exists to confirm fit. The first full session is a full hour, billed, and starts the actual work. Most clients who do a consult go on to book a first session within a week or two.
Wherever you are starting from, the first step is the same: one short call, and you are no longer sorting this out alone.